PineApp mail spam and anti virus filter for CS mail

 

PineApp service is replacing IronPort Computer Center service, for scan and detect SPAM /Virus mail sent to CS addresses.

Please notice that email sent from Technion 365 to CS address in Technion 365  – it does not arrive to PineApp and CS mail server, but goes directly to 365 mailbox.

Instructions:

If email message to your CS address was blocked, you will get a report by email from PineApp (PineApp-Notify@cs.technion.ac.il)  that day at about 8:00 PM.

In this report, you will see a list of messages that where blocked. If the message was not blocked due to suspected Virus (only Spam) , you will be able to release it to your inbox (Release Email).

You can also add the sender address or sender domain (all email from @domain) to your White List, so it will not be blocked for you any more.

Examples: You get a report with mail from moshe@example.co.il  was blocked. You can Release Email it to your inbox. You can Allow Sender so all mail from moshe@example.co.il will not be blocked any more.

You can Allow Domain, so email from any sender with address domain   @example.co.il will not be blocked.

In the report, you have a link to your personal page in PineApp :Click here to log-on to your personal quarantine area

Click on it to enter your PineApp personal area and see all messages to your CS address, and manage White/Black lists.

Please keep email message report so you can easy access to this page.

You can also login to your personal area with your Windows domain TD-CSF user/pw at

https://pineappgw.cs.technion.ac.il:7443