PineApp service is replacing IronPort Computer Center service, for scan and detect SPAM /Virus mail sent to CS addresses.
Please notice that email sent from Technion 365 to CS address in Technion 365 – it does not arrive to PineApp and CS mail server, but goes directly to 365 mailbox.
If email message to your CS address was blocked, you will get a report by email from PineApp (PineApp-Notify@cs.technion.ac.il) that day at about 8:00 PM.
In this report, you will see a list of messages that where blocked. If the message was not blocked due to suspected Virus (only Spam) , you will be able to release it to your inbox (Release Email).
You can also add the sender address or sender domain (all email from @domain) to your White List, so it will not be blocked for you any more.
Examples: You get a report with mail from firstname.lastname@example.org was blocked. You can Release Email it to your inbox. You can Allow Sender so all mail from email@example.com will not be blocked any more.
You can Allow Domain, so email from any sender with address domain @example.co.il will not be blocked.
In the report, you have a link to your personal page in PineApp :Click here to log-on to your personal quarantine area
Click on it to enter your PineApp personal area and see all messages to your CS address, and manage White/Black lists.
Please keep email message report so you can easy access to this page.
You can also login to your personal area with your Windows domain TD-CSF user/pw at