For using VPN service, one should have a Technion Account.
For any problems with the VPN service, one should consult: 5600 the Technion HelpDesk.
Instructions how to connect to VPN:
Pulse Settings: https://cis.technion.ac.il/en/central-services/communication/off-campus-connection/ssl-vpn/
Token Settings: https://cis.technion.ac.il/en/central-services/communication/off-campus-connection/otp/